M22 User Manual Copyright © 2015, All Rights Reserved. Ver: R02 D/C: 101-0618 1
M22 USER MANUAL programmable keys and 9 function keys. In the box, a handset, curly handset cord and a power adaptor supplied. It can be installed and
M22 USER MANUAL 2 Speaker For ring and hands-free talking. 3 Hook switch & Handset bottom cradle Under the cradle, a hook switch is used for hands
M22 USER MANUAL MUTE key The MUTE key is used to activate or deactivate the microphones on the M22. The mute icon will show or not to indicate whethe
M22 USER MANUAL 15 Programmable key plate label The programmable key plate label is plastic. For best results, we recommend using a fine permanent mar
M22 USER MANUAL The LED Indication LED Color Status Description MESSAGE LED Blue Off Idle or no new message. Blinking Slow New voice message(s) ind
M22 USER MANUAL Virtual Mailbox: relative virtual number has new voicemail. Steady Extension: relative phone is busy. Trunk: relative trunk line is bu
M22 USER MANUAL The LCD Indication The following figure shows a standard format of LCD screen. There are 4 soft keys associated with the operation of
M22 USER MANUAL EDM Indication: If EDM device is plug in, the phone will show as below on LCD. Night Mode Indication: If service mode on IG server
M22 USER MANUAL NOTE: Busy/No Answer/DND/Forking call forward will not show the forward icon on LCD. Message Indication: If voice message is notifie
M22 USER MANUAL Missed Call Indication: If you have a missed call, the phone will show pop-up window on LCD. Incoming Call Indication: If the phon
M22 USER MANUAL Environment The phone you have purchased, as well as any used batteries must not be disposed of with household waste. You should retu
M22 USER MANUAL Conference Indication: If the call is in conference status, the caller ID of other users will show on LCD. Talk Indication: If the
M22 USER MANUAL Off Hook Indication: If the phone is in off hook status, the phone will show as below on LCD. Dial Wrong Number Indication: If the
M22 USER MANUAL Mute Indication: If the phone is in mute status, the phone will show as below on LCD. Call Log Indication: If using navigation key
M22 USER MANUAL 5 Voicemail There’s unread voicemail message from server. 6 Headset Current call is using headset device. 7 Mute Current call is in
M22 USER MANUAL The Connectors of the M22 Their locations are shown in the figure below: The back side view and the connectors of the M2
M22 USER MANUAL 2 Headset Connector RJ-9 Jack for connecting headset cord. 3 LAN Port RJ-45 Jack 100/10Mbps Ethernet port for connecting to the local
M22 USER MANUAL General Operations Introduction To operate the M22, you need to know some conventions that we will mention in this manual. In the foll
M22 USER MANUAL For example, the following screen shows you line 220 has one active call with number 240. When you dial the number 240, the number y
M22 USER MANUAL After the called party answers the call, the following screen shows you line has two calls, the call to number 240 is on hold, and
M22 USER MANUAL Basic Call Features Operation Description Making a Call 1. Pick-up the handset. You will hear dial tone played. 2. Use the keypad
M22 USER MANUAL WARNING! 1. Read these installation instructions carefully before connecting the IP phone to its power. 2. To reduce the risk of el
Receiving a Call 1. Pick-up the handset while hearing phone’s ringing. Start talking to caller party. On-hook the handset when your conversation
M22 USER MANUAL Advanced Call Operations Operation Description Redialing a Number 1. Press Redial hot key. 2. Phone will enter “Dialed Record” lis
Call Transfer (Blind Transfer) 1. During an active call, press the Transfer hot key. 2. The active call is placed on hold, and an entry screen
M22 USER MANUAL ODP Call 1. When talk with ODP call, it could not do these actions below: hold, transfer, conference, call forward, and make new call
M22 USER MANUAL Call Log Record the dialed calls, the missed calls and the received calls. Operation Description Dialed Calls 1. Press the Menu key
M22 USER MANUAL Call Log 3. Use the navigation key to select the Call Log item and press OK key. Missed Calls 4. Use the navigation key to se
M22 USER MANUAL 5. Use the navigation key to review the answered calls. You may choose to redial the number (using the “Dial” soft-key). Press the
M22 USER MANUAL Call Setting The specific ring type assigned to the M22 when the M22 rings. Operation Description DND Setting 1. Press the Menu key
Auto Answer 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item and press OK key. Call Se
M22 USER MANUAL Call Waiting 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item and press O
M22 USER MANUAL Contents Contents ...
Call Forward 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item and press OK key. Call S
M22 USER MANUAL Note: It is possible to activate different kinds of call forward at the same time. Ex: No Answer forward + Busy Forward, etc. Call Bl
M22 USER MANUAL Admin Setting 42
M22 USER MANUAL Voice Setting 3. Select the Voice Setting item and press OK key. SIP Server 4. Select the SIP Server item and press OK key.
M22 USER MANUAL Phone Number 4. Select the Phone Number item and press OK key. 5. Use the keypad to edit Phone Number. Press OK key to validat
Display Name 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate
M22 USER MANUAL Voice Setting 3. Select the Voice Setting item and press OK key. Authentication 4. Select the Authentication item and p
DTMF Type 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press OK key to validate th
M22 USER MANUAL Voice Setting 3. Select the Voice Setting item and press OK key. DTMF 4. Select the DTMF item and press OK key. RFC2833
M22 USER MANUAL Volume Setting Select the volume level of ring, handset speaker, hands-free speaker and headset speaker. Operation Description Ring Vo
M22 USER MANUAL Call Waiting ... 39 Call Forward
Handset Speaker 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item. Press OK key to valid
M22 USER MANUAL Hands-free Speaker 4. Select the Hands-free Speaker item and validate with the OK key. 5. Use the navigation key to tune the v
M22 USER MANUAL Information You may view all related information about the M22 through the LCD menu. This may give you, for example, the current netwo
M22 USER MANUAL Backlight To configure the brightness of the LCD to a comfortable level. Operation Description Backlight 1. Press the Menu key on
M22 USER MANUAL Contrast To configure the contrast of the LCD to a comfortable level. Operation Description Contrast 1. Press the Menu key on LCD.
M22 USER MANUAL Phonebook The phonebook feature let’s you store a list of phone numbers. (For M22, it could be stored up to 100 entries). Operation De
Edit Contacts 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item and press OK key. Phone
M22 USER MANUAL Private 4. Select the Private item and validate with the OK key. Del 5. Using navigation key to browse all phonebook data. Whe
M22 USER MANUAL Hotline Setting Set the hotline number which can be dialed immediately. Operation Description 58
M22 USER MANUAL Hotline Number 1. Press the Menu key on LCD. Phone Setting 2. Use the navigation key to select the Phone Setting item and press
M22 USER MANUAL Login page ... 71 Confi
M22 USER MANUAL Call Setting 2. Use the navigation key to select the Call Setting item and press OK key. Hotline Setting 7. Use the navigatio
M22 USER MANUAL Speed Dialing The Speed Dialing feature let you store a list of 10 phone numbers that you can access easily using a Speed Dialing numb
Dial a Speed Dialing Number 1. Dial the first digit between 0 and 9, then the LCD will show “Spd” soft-key option. (If dial second digit, the “S
M22 USER MANUAL Admin Setting You will need to enter administrator’s password to set the administrator’s account, network, QoS, dial timeout, language
M22 USER MANUAL Name 5. Use the navigation key to choose Name type and press OK key to validate. 6. Use the keypad to enter name and press
M22 USER MANUAL Dynamic IP Address (DHCP) 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item
M22 USER MANUAL Network Type 4. Select the Network Type item and press OK key. Static IP 5. Use the navigation key to choose Static IP type
M22 USER MANUAL 4. Use the keypad to enter the Dial Timeout and press OK key to validate the input. The You should enter a number from 0 to 9.
M22 USER MANUAL Reset to Default 1. Press the Menu key on LCD. Admin Setting 2. Use the navigation key to select the Admin Setting item. Press O
M22 USER MANUAL 9. Use the navigation key to choose “Yes” to reset all or choose “No” to exit the menu, and press OK key to validate. 69
M22 USER MANUAL Getting Started You can customize your IP phone by adjusting the settings including display contrast, ring type, device volume adjustm
M22 USER MANUAL Reboot Sometimes you will need to reboot your phone to apply new settings. Note: the M22 takes about 2 minutes to startup after reboot
M22 USER MANUAL Web Configuration Login page The default network settings are the following: Default IP address: 192.168.1.10 Default Subnet Mask: 25
M22 USER MANUAL Press ENTER key to validate, the above dialog box will pop up and prompt you to provide the username and password in order to preven
M22 USER MANUAL Configuration Pages Information Page The following is the default page you will see when you login to the phone’s webpage. In this p
Network Page Network: Field Name Function Network Type Select the network type. There are two types: DHCP, Static IP. Time Server SNTP (Simple Netwo
M22 USER MANUAL VLAN Priority Set the VLAN priority. Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in thi
M22 USER MANUAL Phone Page Volume Control: Field Name Function Handset Mic Select the volume level of handset microphone. Handset Speaker Select the
M22 USER MANUAL incoming call will get busy tone when they make call to this phone number. DND Type Select DND action range. Enable Music on Hold Play
M22 USER MANUAL Call Forwarding Settings: Always Call Forwarding Turn on the always call forwarding function, the right side is selecting forward ac
M22 USER MANUAL Destination Forking Secondary Forward Destination Set where the call will be forwarded to when first destination is busy. Caller Bl
M22 USER MANUAL screen: If choose No, phone will not save the settings. You will exit the screen and could continue to configure your phone. 8
M22 USER MANUAL Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page. 80
SW Upgrade Page HTTP Upgrade: Field Name Function Software File Select software firmware and press Update button to upgrade software. Configuratio
IP2032 ADMINISTRATOR’S MANUAL Server User Name Username of the account on the server. User Password Password of the account on the server. Software Fi
IP2032 ADMINISTRATOR’S MANUAL SIP Page SIP Proxy Server: SIP Proxy Server Set SIP proxy server. If user modifies this item, auto PNP feature will t
IP2032 ADMINISTRATOR’S MANUAL Phone Number Set SIP registrar phone number. If user modifies this item, auto PNP feature will turn to disable. Display
IP2032 ADMINISTRATOR’S MANUAL RTP Parameters: RTP Port Base Set port base for RTP (Real-time Transport Protocol). Enable Statistic Enable statistic RT
IP2032 ADMINISTRATOR’S MANUAL Prefix Entry Settings: Prefix Entry Type, Pattern, or Replace If the “Prefix Entry Type” is “Replace” mode, the “Prefi
IP2032 ADMINISTRATOR’S MANUAL Buttons: Save Settings Save changes in this page to the phone. Cancel Discard all changes in this page. 87
IP2032 ADMINISTRATOR’S MANUAL System Page Admin Settings: Field Name Function Administrator Name The administrator username to login phone’s webpage
IP2032 ADMINISTRATOR’S MANUAL Auto DST Turn on the auto DST (Daylight Saving Time) function. Daylight Saving Time Three time shifts could be set, -1,
M22 USER MANUAL Overview of the M22 The M22 Professional IP phone is an easy-to-use high quality desk phone with many advanced features. Utilizing a
IP2032 ADMINISTRATOR’S MANUAL EDM EDM Key: Field Name Function EDM Key 1~24 There are 9 types could be chosen, None, Extension, Trunk, Call Park,
IP2032 ADMINISTRATOR’S MANUAL Phonebook This page lets you configure phonebook data of your phone. You may: • Edit up to 200 entries. Each page will
IP2032 ADMINISTRATOR’S MANUAL Save Settings Save changes in this page to the phone. Prev Page Go to the previous page. Next Page Go to the next page.
IP2032 ADMINISTRATOR’S MANUAL Features & Specifications With highly integrated chip and sophisticated design, this IP2032 offers a variety of feat
IP2032 ADMINISTRATOR’S MANUAL -Local tone support (Dial, Ring, Ring back, Busy and related tones). 94
IP2032 ADMINISTRATOR’S MANUAL Troubleshooting Symptom Check & Remedy No operation Check if the power adapter is properly connected. Check i
IP2032 ADMINISTRATOR’S MANUAL Glossary Acronyms CODEC Coder and Decoder of Voice CNG Comfort Noise Generation DHCP Dynamic Host Configura
IP2032 ADMINISTRATOR’S MANUAL Terminology 10/100BASE-T It’s a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100
IP2032 ADMINISTRATOR’S MANUAL IP address A 32-bit number that identifies each sender or receiver of information that is sent across the Internet. An I
IP2032 ADMINISTRATOR’S MANUAL All TCP/IP messages contain the address of the destination network as well as the address of the destination station. Th
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